FAQ

Delivery usually takes 1–3 months, depending on the chosen machine model. We prioritize quality and careful preparation over extremely fast
delivery, ensuring that each main machine is fully ready before shipment.

We accept all common payment methods. Typically, a deposit is paid first, and the balance is settled before machine delivery.

Yes. During initial discussions, customers can send samples to us. After placing an order, we conduct machine testing with your samples
before delivery to ensure the printing effect meets your expectations. If the result is unsatisfactory, the machine can be returned.

Absolutely. Beyond standard installation and commissioning, our engineers actively collaborate with customers to maximize the machine’s potential.
We have a unique internal system to ensure your team can fully utilize the equipment’s capabilities.

Yes. If you want to verify results or explore cost-effective solutions, even without immediate purchasing plans, we welcome you to send samples.
We are willing to invest our time and resources to support your real production needs.

Yes. We have a unique management structure where every role is responsible and empowered. Our mechanical, electrical, and spare parts teams
can respond quickly based on the after-sales engineer’s assessment. Every position is long-term anchored to the company, ensuring reliable
and prompt support.

Yes. Please provide actual samples. We can conduct test prints for you. If a desired effect cannot be achieved, we will analyze the issue together
and find a solution.

Yes. Based on your current production setup, we can recommend higher-efficiency machine models and provide machine testing services to
ensure optimal performance.

By leveraging our strong industry supply chain, we aim to provide high-quality machines at lower costs. Our machines are more cost-effective
than German or Taiwanese models, offering the best value in Wenzhou, China.